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The customer is always right. So, do I want to be on first name terms with everyone I meet as I go about my mundane and humdrum business? No, I [...]
March 14, 2012
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Like Marty McFly, I’m going back to the future. After two years and eight months of working for a publicly funded organisation that [...]
July 25, 2011
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Two words immediately struck me this morning as I did my usual trawl of news sites – they were “brand” and [...]
March 23, 2010
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In the triumph of arrogance and mediocrity over common sense and creativity that is The Apprentice, there really are only two words you need to [...]
May 14, 2009
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It never ceases to amaze me how often film and broadcast companies get one of their prime marketing tools so badly wrong. The trailer is a [...]
March 11, 2009
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It was three years ago today that I waved bye-bye to full-time employment having decided to take voluntary redundancy. Despite having the best [...]
March 10, 2009
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So what did we learn from the two Friday night experiments after France defeated Wales in the third round of Six Nations matches? Firstly, once [...]
March 2, 2009
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For the last few years Welsh rugby’s main shirt sponsors has been Brains, Cardiff-based brewers of some damn fine beer. It continues to be [...]
February 16, 2009
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I am looking forward to the next few weeks at work. We’re shaking up the way certain things have been done and spreading the word about [...]
February 5, 2009
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I like quiet. The stillness of the early morning, the silence of snow in winter, no noise is good noise as far as I’m concerned. But I am [...]
February 2, 2009