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The customer is always right. So, do I want to be on first name terms with everyone I meet as I go about my mundane and humdrum business? No, I [...]
March 14, 2012
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I have been on tenterhooks for 48 hours, perched on the edge of my seat waiting for one particular reaction to one of the week’s bigger [...]
January 12, 2012
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At the start of the month I wrote about my attempts to get my new employer – and some of my new colleagues – Twittering. The [...]
February 20, 2009
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I like quiet. The stillness of the early morning, the silence of snow in winter, no noise is good noise as far as I’m concerned. But I am [...]
February 2, 2009
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Nine out of ten people want specific guidelines for the media on the use of personal information published online. According to the study carried [...]
June 6, 2008
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You would think IT managers would know better. Well, at least I would think that. But, according to IT Week, a new survey of IT managers shows a [...]
May 15, 2008
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I subscribe to various e-newsletters supplied by The Birmingham Post, including the E-Business News. A regular client also provides a daily email [...]
April 22, 2008
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Another social networking site goes live on April 14 with ambitions to become the largest in the UK. Youmeo.com is being developed out of the [...]
April 9, 2008
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If business in general and large companies and organisations in particular needed any further indication of where the future major growth lies [...]
March 13, 2008
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Large public and private sector organisations have continually got their knickers in a twist in recent years over the rise of the blogging and [...]
March 11, 2008